Terms & Conditions

Effective Date: 01-07-2025

Business Name: Pivot and Flourish Consultancy

Contact Email: enquiries@pivotandflourish.co.uk

1. Introduction

Welcome to Pivot and Flourish Consultancy. These Terms and Conditions (“Terms”) govern your use of our website, services, digital content, and subscriptions. By accessing or using our services, you agree to these Terms. If you do not agree, you should not use this website or our services.

2. Services

We provide consulting, coaching, and digital services which may be purchased or subscribed to via our website. Services may include one-off sessions, packages, digital downloads, and ongoing support subscriptions.

3. Eligibility

To use our services, you must be at least 18 years old and capable of entering into a legally binding contract.

4. Booking & Payments

All bookings must be made through our website or via direct communication with us.
Payment is required in full at the time of booking unless otherwise agreed in writing.
Prices are listed in GBP (£) and may be subject to change without prior notice.

5. Subscriptions

Subscriptions renew automatically unless cancelled prior to the renewal date.
You may cancel your subscription at any time through your account or by contacting us.
No partial refunds are issued for unused time within the current billing cycle.
Please see our Refund Policy for more information.

6. Digital Content

Upon purchase, digital products are available for immediate download unless stated otherwise.
All digital products are for personal use only and may not be copied, resold, or distributed.
We retain all intellectual property rights in any digital content you purchase.

7. Cancellations and Refunds

For details on refunds and cancellations, please refer to our full Refund Policy.

8. Intellectual Property

All content on this site—including text, graphics, logos, and downloadable materials—is the property of Pivot and Flourish Consultancy and is protected by copyright and other intellectual property laws. You may not reproduce, duplicate, or exploit any part of the content without written permission.

9. Disclaimer

All services, including coaching and consulting, are provided for informational and educational purposes only. We do not guarantee specific results and are not liable for how you choose to apply any advice or guidance received.

If you require financial, legal, or mental health support, you should consult a qualified professional.

10. Limitation of Liability

To the fullest extent permitted by law, Pivot and Flourish Consultancy is not liable for any indirect, incidental, or consequential damages arising from the use of our website or services. Our total liability shall not exceed the amount paid for the service in question.

11. Third-Party Links

Our website may include links to external sites we do not control. We are not responsible for the content, privacy policies, or practices of any third-party websites.

12. User Responsibilities

You agree not to use this site or our services:

For any unlawful purpose
To solicit others to perform or participate in unlawful acts
To violate any international, national, or local regulations or laws
To infringe upon our intellectual property rights or those of others
To transmit viruses or other malicious code

13. Changes to These Terms

We may update these Terms at any time. Continued use of the website and our services following changes constitutes your acceptance of the new Terms. We recommend reviewing this page regularly.

14. Governing Law

These Terms are governed by and interpreted in accordance with the laws of England and Wales. Any disputes shall be subject to the exclusive jurisdiction of the courts of England.

15. Contact+

If you have any questions about these Terms, please contact us at:

📧 enquiries@pivotandflourish.co.uk